Please open your Training Gym Pro and select your device model first
When connect the USB (if you did save your exercise in your device)
please go "MAIN MENU" > "CONNECT TO PC" and then press OK button
you will see "Waiting for PC to connect..." message on your device
Then on your Training Gym Pro
please select "Data Transmission" > "Track Points" > "Download from device"
your device's data will upload on Training Gym Pro
please take a try...
I hope that will solve your problem
if still have problem or other questions,please don't hesitate to let me know

Thank you and have a nice day

Best Regards,
Angela