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Author Topic: ESC Button dead - Microswitch does not work  (Read 3504 times)

quasi

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ESC Button dead - Microswitch does not work
« on: May 15, 2010, 10:00:00 am »

Hello,

after some years of use, my watch gets its first hardware issues: After finishing my todays running lap, i was not able to save the route because the esc button did not work.
  ???

Guarantee is already gone, so i disassembled the watch. The problem is the microswitch, its not working.
  :(

My Dealer does not repair Globalsat watches.

My questions: Where can i get these switches? Do you sell them? Or do you sell the "mainboard"? Or where else can i get spare parts? Can you provide the manufacturers' spare part numbers?
I could also use a new seal because i slightly damaged it when disassembling - Do you sell them also?

I hope we can make my watch working again! Please help me!  :'(

Many thanks in advance,

Natas,
Germany
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TWG_TECH8

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Re: ESC Button dead - Microswitch does not work
« Reply #1 on: May 21, 2010, 11:15:22 am »

Hello,

after some years of use, my watch gets its first hardware issues: After finishing my todays running lap, i was not able to save the route because the esc button did not work.
  ???

Guarantee is already gone, so i disassembled the watch. The problem is the microswitch, its not working.
  :(

My Dealer does not repair Globalsat watches.

My questions: Where can i get these switches? Do you sell them? Or do you sell the "mainboard"? Or where else can i get spare parts? Can you provide the manufacturers' spare part numbers?
I could also use a new seal because i slightly damaged it when disassembling - Do you sell them also?

I hope we can make my watch working again! Please help me!  :'(

Many thanks in advance,

Natas,
Germany

Dear Quasi,

Nice to see you again.
Can you please show which component is damaged and where it locate. I will help you as I can.

Sincerely,

Geoffrey
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quasi

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Re: ESC Button dead - Microswitch does not work
« Reply #2 on: May 21, 2010, 01:06:34 pm »

i sent u a PM with a picture...

Meanwhile i contacted Navilock, they told me that they only do repairs for watches which are still under guarantee. They dont sell spare parts, so: No luck for me :-/

On the photo you can see my steel hook. As u can see on the photo, i can stick the hook it between the rubber of the buttons and the switches. When i operate the microswitches with the hook, you hear a "klick" - but not the ESC Button. So this is why i think the microswitch is dead.

can u help me?

greetinx,

quasi
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TWG_TECH8

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Re: ESC Button dead - Microswitch does not work
« Reply #3 on: May 23, 2010, 10:10:03 am »

i sent u a PM with a picture...

Meanwhile i contacted Navilock, they told me that they only do repairs for watches which are still under guarantee. They dont sell spare parts, so: No luck for me :-/

On the photo you can see my steel hook. As u can see on the photo, i can stick the hook it between the rubber of the buttons and the switches. When i operate the microswitches with the hook, you hear a "klick" - but not the ESC Button. So this is why i think the microswitch is dead.

can u help me?

greetinx,

quasi

Hi Quasi,

I still didn't receive your mail. My mail is geoffrey.ting@globalsat.com.tw.


Regards

Geoffrey
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quasi

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Re: ESC Button dead - Microswitch does not work
« Reply #4 on: May 27, 2010, 03:07:04 pm »


Hi Quasi,

I still didn't receive your mail. My mail is geoffrey.ting@globalsat.com.tw.


Regards

Geoffrey

Did you receive the link now?

greetinx,

quasi
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TWG_TECH8

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Re: ESC Button dead - Microswitch does not work
« Reply #5 on: May 28, 2010, 12:21:32 am »


Hi Quasi,

I still didn't receive your mail. My mail is geoffrey.ting@globalsat.com.tw.


Regards

Geoffrey

Did you receive the link now?

greetinx,

quasi

I still didn't get your mail, can you double check that? ???


Sincerely,

Geoffrey
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quasi

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Re: ESC Button dead - Microswitch does not work
« Reply #6 on: September 13, 2010, 11:40:55 am »

Hi there,

I didnt posted anything to this case, but after all it came to an (lucky) end!

After some mailing and a very long delivery time to Taiwain (8 Weeks, i thougt it was lost!) i received my repaired watch today (delivery time from Taiwan to germany was only 3 days!). I just had to pay the delivery to Taiwan (around 10 ) and had no more costs at all.

Just want to inform customers who hesitate to buy from a "not so established" company like globalsat: Theire service is great and the guys at globalsat are very enthusiastic.

My next gps watch will be a globalsat, too

Thank You, Geoffrey
Thank You Globalsat!
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TWG_TECH8

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Re: ESC Button dead - Microswitch does not work
« Reply #7 on: September 15, 2010, 11:02:02 am »

Hi there,

I didnt posted anything to this case, but after all it came to an (lucky) end!

After some mailing and a very long delivery time to Taiwain (8 Weeks, i thougt it was lost!) i received my repaired watch today (delivery time from Taiwan to germany was only 3 days!). I just had to pay the delivery to Taiwan (around 10 ) and had no more costs at all.

Just want to inform customers who hesitate to buy from a "not so established" company like globalsat: Theire service is great and the guys at globalsat are very enthusiastic.

My next gps watch will be a globalsat, too

Thank You, Geoffrey
Thank You Globalsat!

Dear customer,

It is our pleasure to service you. Please don't heasitate to contact us if any questions.


Sincerely,

Geoffrey :)
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