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[pmachado]

The little plastic cover of the usb cable in the watch broke after 2 weeks of usage.
Tried to glue it together and it didnīt work.
Is there a replacement?

[TWG_TECH11]

The little plastic cover of the usb cable in the watch broke after 2 weeks of usage.
Tried to glue it together and it didnīt work.
Is there a replacement?

Hi pmachado,
which region(country) are you from?
Regards,
patt

[pmachado]

Hello, Patt.
Rio de Janeiro, Brazil.

[TWG_TECH8]

Hello, Patt.
Rio de Janeiro, Brazil.

Dear customer,

You may contact your local dealer, we will prepare into their next coming shipment if they ask.

Regards,

Geoffrey

[pmachado]

Any chance of a direct buying?
I bought it here on a online store, FNAC. They are not selling the watch anymore.

[TWG_TECH8]

Any chance of a direct buying?
I bought it here on a online store, FNAC. They are not selling the watch anymore.

Dear customer,

Thanks for using our product.
You may consider to contact our US branch office to get services ticket.
https://www.usglobalsat.com/t-contact.aspx

Regards,

Geoffrey

[pmachado]

I had an anwser;
Unfortunately we do not have replacement parts for this items available.
Any sugestions?

[TWG_TECH8]

I had an anwser;
Unfortunately we do not have replacement parts for this items available.
Any sugestions?

Dear customer,

Did you contact your local dealer?

Regards,

Geoffrey

[pmachado]

There are no local dealers.
2 are listed for Brazil.
http://cikaeletronica.com/, does not sell the watch and
http://www.expansys.com.br/t.aspx?m=362
a US based online store.

[TWG_TECH8]

There are no local dealers.
2 are listed for Brazil.
http://cikaeletronica.com/, does not sell the watch and
http://www.expansys.com.br/t.aspx?m=362
a US based online store.

Dear customer,

Thanks for your information. Do they provide repair/ maintance services or any spare parts providing?


Sincerely,

Geoffrey
 

[pmachado]

No spare parts.

[TWG_TECH8]

No spare parts.

Thanks,
If possible, could you please pass your request to them, so that we will arrange thate once got request.

Sincerely,

Geoffrey

[Longjog @ GS-Sport-Servicecenter]

Hello pmachado,

is your problem solved in the meantime?
Maybe I can help you.

Best regards

Longjog

[pmachado]

Thanks for anwsering, Longjog.
Havenīt solved the problem, thereīs no chance for any suplier in this corner of the world. Iīm just using the watch without any cover.

[Longjog @ GS-Sport-Servicecenter]

Hello pmachado,

please mail your adress to GlobalsatGPS[at]t-online.de
Iīll send you one for free. You will need a Torx T4 screwdriver for exchange.
Globalsat wants to provide best service to their customers.

Best regards

Longjog