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[Rookie]

I was updating software with latest release (22.10.2010) of firmware and it fals during operation after 23% was done. I have had problems with my USB port on my laptop and maybe it cause thisw failure.

Now situation is quite hopeless from my point of view. I have tried to recovery it by myself without success. Watch does not have anything on display (not even nor give any sounds when pressing buttons.

Can you help me, what I can still try myself?

Rookie

[ultrapetita]

I was updating software with latest release (22.10.2010) of firmware and it fals during operation after 23% was done. I have had problems with my USB port on my laptop and maybe it cause thisw failure.

Now situation is quite hopeless from my point of view. I have tried to recovery it by myself without success. Watch does not have anything on display (not even nor give any sounds when pressing buttons.

Can you help me, what I can still try myself?

Rookie

Try this:
http://www.usglobalsat.com/forum/index.php?topic=1222.0

[Rookie]

Thanks to trying to help, but unfortunately this dosn't fix problem in this case.

I'll tried to press buttons randomly and then pwr+down+ent but display still stay blank.

Rookie

[TWG_TECH8]

Thanks to trying to help, but unfortunately this dosn't fix problem in this case.

I'll tried to press buttons randomly and then pwr+down+ent but display still stay blank.

Rookie

Hi Rookie,

Did you try POWER+DOWN+ENTER?
For GH-505, there is separate boot loader to avoid updating failed.

Sincerely,

Geoffrey

[Rookie]

Thanks to trying to help, but unfortunately this dosn't fix problem in this case.

I'll tried to press buttons randomly and then pwr+down+ent but display still stay blank.

Rookie

Hi Rookie,

Did you try POWER+DOWN+ENTER?
For GH-505, there is separate boot loader to avoid updating failed.

Sincerely,

Geoffrey

Yes I did, as I wrote above 

Btw. I replied your email (twice now) what you sent me, did you (or any of your colleagues) redeived it?

[TWG_TECH8]

Thanks to trying to help, but unfortunately this dosn't fix problem in this case.

I'll tried to press buttons randomly and then pwr+down+ent but display still stay blank.

Rookie

Hi Rookie,

Did you try POWER+DOWN+ENTER?
For GH-505, there is separate boot loader to avoid updating failed.

Sincerely,

Geoffrey

Yes I did, as I wrote above 

Btw. I replied your email (twice now) what you sent me, did you (or any of your colleagues) redeived it?

Hi Rookie,

So the watch still dead? Maybe you can charge first without caring the screen.
After a while to try again.

Yes, I got the second one, the first one also got lost.

Regards,

Geoffrey

[Rookie]

Still dead

I charged it over night and tried all possible key combinations and suggestions from this thread. It seems nothing help with it, it is totaly blank and quiet.

Rookie

[TWG_TECH8]

Still dead

I charged it over night and tried all possible key combinations and suggestions from this thread. It seems nothing help with it, it is totaly blank and quiet.

Rookie

Hi Rookie,

Sorry for my mistake. Try the new combination, UP+ENTER+POWER.


Regards,

Geoffrey

[Rookie]

Still dead

I charged it over night and tried all possible key combinations and suggestions from this thread. It seems nothing help with it, it is totaly blank and quiet.

Rookie

Hi Rookie,

Sorry for my mistake. Try the new combination, UP+ENTER+POWER.


Regards,

Geoffrey

No luck, it is still dead.

Rookie

[TWG_TECH8]

Still dead

I charged it over night and tried all possible key combinations and suggestions from this thread. It seems nothing help with it, it is totaly blank and quiet.

Rookie

Hi Rookie,

Sorry for my mistake. Try the new combination, UP+ENTER+POWER.


Regards,

Geoffrey

No luck, it is still dead.

Rookie

Hello Rookie,

It sounds stange, we have implemented bootloader as separated ROM and I never find it. Let's try to lay it over night and then charge it even no display. Then try to press "UP+ENTER+POWER" again.
If still failed, maybe the hot key is different for previous firmware. Please send back for our investigation.

Regards,

Geoffrey

[Rookie]

Yes, it still fails.
Can I send it to address which is in your email signature?

Rookie

[TWG_TECH8]

Yes, it still fails.
Can I send it to address which is in your email signature?

Rookie

Oh, it is so bad.
Yes, please send back to me regarding my signature.

Sincerely,

Geoffrey

[TWG_TECH8]

Yes, it still fails.
Can I send it to address which is in your email signature?

Rookie

Hello Rookie,

 
We received the return defective sample which was failed to updated.
We succeed to press the combination key to rescue device to update firmware. 
It appears that you didn't press correctly to active boot mode.
We will send back to you by express later. 
 
Please don't heasitate to contact me if any questions.

Sincerely,

Geoffrey

[Rookie]

Thanks for your excellent support, I'm happy to hear that device is recovered.

Anyway, it is strange, that I can't do same myself. I tried all you suggested in this thread above but it didn't work to me. Maybe there is serious problem in my laptop USB port ?

Rookie

[TWG_TECH8]

Thanks for your excellent support, I'm happy to hear that device is recovered.

Anyway, it is strange, that I can't do same myself. I tried all you suggested in this thread above but it didn't work to me. Maybe there is serious problem in my laptop USB port ?

Rookie

Hi Rookie,

It is happy to know you satisify our services. Our engineer just press the combintion key and then works, it is strange.

Sincerely,

Geoffrey