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Author Topic: It's not possible to connect the GH-615M with the PC!?  (Read 6270 times)

wayne

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It's not possible to connect the GH-615M with the PC!?
« on: November 28, 2008, 04:28:03 am »

Hello,
i've a problem with my new GH-615M!
I've installed the PC Software “GS-Sport Training GYM” Version 1.8 on Vista with the Vista USB driver 3.2.0.0.
The Prolific USB/Comport is installed correctly, but the PC Software says "Device Detection failed. Please check...".
The GH-615M is in DataLinkMode!

Any Ideas?

Regards,
wayne
« Last Edit: December 18, 2008, 07:37:54 pm by USG_TECH7 »
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TWG_TECH8

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #1 on: November 28, 2008, 09:52:53 am »

Dear Wayne

Thanks for your using on our product. Could you let me know your firmware of GH-615M? Training Gym needs with the new GH-615 firmware as 0804282. You may download it from http://www.globalsat.com.tw/eng/product_detail2_00000101.htm.

Sincerely,

Geoffrey :)
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #2 on: November 28, 2008, 04:46:25 pm »

Hello Geoffrey,
thank you for your fast response!
My "old" firmware is F-0TH-0N-0709031.
The problem is how, to upgrade the firmware, when i can't connect?

Sincerely,
wayne
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TWG_TECH8

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #3 on: November 29, 2008, 07:54:01 am »

Dear Wayne

It is recommended that you upgrade the firmware by using GH-615 PC SW. It should be no problem.

Sincerely,

Geoffrey :)
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #4 on: December 01, 2008, 03:05:47 pm »

Hello Geoffrey,
now I've tried it on a computer with a clean windows xp installation! But also without success.
The usb-cable/device ist detected correctly, but the PC SW can't connect...

Sincerely,
wayne 
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TWG_TECH8

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #5 on: December 02, 2008, 12:39:18 am »

 Dear Wayne

For upgrade firmware, please set your watch in Configuration\System uprade to upgrade firmware.
I am wondering the data downloading is success or fail with current firmare and GH-615 PC SW?

Sincerely,

Geoffrey  :)
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #6 on: December 02, 2008, 02:34:25 am »

Hello Geoffrey, 
For upgrade firmware, please set your watch in Configuration\System uprade to upgrade firmware.
The watch is set to "Configuration\System upgrade" while trying to upgrade the firmware.
The watch is showing:     

                               Update Programm                     Ver. 2.02
                               Connecting .....

                               Press POWER & ESC
                               key to cancel.


Sincerely,
wayne 

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Dauerläufer

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #7 on: December 02, 2008, 04:59:52 pm »

Hi Wayne,
what Geoffrey means is, that you can´t update the Firmware with the Software GS-Training-Gym.
Please install the Software GH-615 PC which comes with the watch on the CD. With the GH-615 PC Software it is possible to connect with the PC. When you will have updated the Firmware, you can use the GS Training-Gym Software, Version 1.8, which is not compatible with the old Firmware. This is your problem. You are trying to connect the watch with old firmware and new PC-software.
The watch is very good. I won´t miss it anymore.
Regards
Dauerläufer
« Last Edit: December 02, 2008, 05:03:11 pm by Dauerläufer »
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #8 on: December 02, 2008, 05:45:55 pm »

Hello Dauerläufer,
I tried this, but also withoutsuccess!

The port "com20" is active!

???

Sincerely,
wayne 

« Last Edit: December 02, 2008, 05:48:30 pm by wayne »
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TWG_TECH8

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #9 on: December 03, 2008, 10:44:52 am »

Hello Wayne,

In Vista, you may set the compatibility of GH-615 SW run as WindowsXP mode and administrator mode by click right key on SW icon. Because
Vista security will block USB driver to detect COM port. Please check "PC Software Notice for Vista" on our website. http://www.globalsat.com.tw/eng/product_detail2_00000101.htm

Hope it is helpful.

Sincerely,

Geoffrey   :)
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #10 on: December 03, 2008, 11:14:35 am »

Sorry Geoffrey,
this was my answer 6 posts above:   
 
Quote
Hello Geoffrey,
now I've tried it on a computer with a clean windows xp installation! But also without success.
The usb-cable/device ist detected correctly, but the PC SW can't connect...


Sincerely,
wayne 
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TWG_TECH8

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #11 on: December 04, 2008, 12:14:22 am »

Dear Wayne

That's strange, but it looks like system didn't communicate with watch.
Could you confirm the matel stick of cable be plugged with correct position where the hole at 5 clock direction to connector not screw hole of lower case.

Sincerely, :(

« Last Edit: December 04, 2008, 02:48:48 pm by USG_TECH7 »
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #12 on: December 10, 2008, 03:19:03 pm »

Hello Geoffrey,
i think, the watch is plugged correctly, because there is the message on it: "Battery charging in progress"...

Regards,
wayne
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TWG_TECH8

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #13 on: December 20, 2008, 10:56:08 am »

Dear Wayne

Maybe change to a new cable to try again...
Please contact the detailer...

Sincerely,

Geoffrey
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wayne

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Re: It's not possible to connect the GH-615M with the PC!?
« Reply #14 on: December 22, 2008, 12:48:30 pm »

Hello Geoffrey,
now I've a problem! I've bought the used watch at ebay and got no invoice... ???

Thx for your help!

Regards,
wayne
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