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[AndersBrontosaurus]

Hi.
As the headline says-I have yet not managed to install the driver properly neither on a windowslaptop nor on my virtualbox. Have followed the instructions from the manual but it doesn't work for me. XP opened up "foundnewhardware-wizard" first time but doesn't anymore. 7 has never done so at all. the closest I've got is the xp giving me the message error year, month and timeparameters describe an un-representable time" while trying to import to sporttracks 3. All other efforts just does not connect.

What to do?
can i remove all drivers installed and try again?

GH-615/625 works perfect in xp and 7 by the way.

Best regards
Anders

[Dardard]

Hi,
I have installed the driver on 7pro and it works fine, even the Sporttraks plugin.
It never worked on Xp, in fact Training gym pro never wanted to launch under Xp. I tried different versions, but each time I see a pop up windows "Unexpected Application Error Occur, Restart Again".

Dardard

[AndersBrontosaurus]

OK. Well training gym works fine on both OS here but still not the 505.
What am i doing wrong? The driverfolder on the cd only contains an .inf-file while the xp-vistafolder contains .inf + a setup.

Please help.
Anders

[Dardard]

When you connect the GH505 to the PC, did you see a pop up message on the watch (connect to PC [yes] [no]) ?
Normally you can see if there is a virtual com port in the system explorer.
I make may transfers by connecting the watch in standby mode, but not entering the Connect to PC mode.
When the connection is OK, the watch ask you to enter in this mode.
Under 7, the watch is not recognized all the time, I must connect/reconnect many times before the connection start (and change the USB port).
Maybe it is something with the USB control made by Windows ?

Dardard

[TWG_TECH8]

When you connect the GH505 to the PC, did you see a pop up message on the watch (connect to PC [yes] [no]) ?
Normally you can see if there is a virtual com port in the system explorer.
I make may transfers by connecting the watch in standby mode, but not entering the Connect to PC mode.
When the connection is OK, the watch ask you to enter in this mode.
Under 7, the watch is not recognized all the time, I must connect/reconnect many times before the connection start (and change the USB port).
Maybe it is something with the USB control made by Windows ?

Dardard

Hi Dardard,

Sorry for my omit your problem.
Did your problem leave?
For Win7, does your PC able to recognize device on Device Manager?
If still be question mark, let us reinstall USB driver by following instruction of manual.


Sincerely,

Geoffrey

[Dardard]

Hi,

I must investigate a bit more.
It is maybe a hardware problem regarding the computer, as when there is connection, I can switch the watch on and off then on and I get connexion.
As I use a labtop computer there are usb port on the left and on the right, the left ports seem to work better than the right.
When there is no connexion, there is nothing in the device manager, not even a bad detection by windows, maybe those ports cannot source enough current for the watch ?

[TWG_TECH8]

Hi,

I must investigate a bit more.
It is maybe a hardware problem regarding the computer, as when there is connection, I can switch the watch on and off then on and I get connexion.
As I use a labtop computer there are usb port on the left and on the right, the left ports seem to work better than the right.
When there is no connexion, there is nothing in the device manager, not even a bad detection by windows, maybe those ports cannot source enough current for the watch ?

Hi Dardard

If it works on specific USB port, it seems there is something problem from PC USB IC or other device driver occupied the COM port.
You can check any other COM port detected at the same time and try to remove that.


Sincerely,

Geoffrey