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Author Topic: Products commercialization (and email correspondence)  (Read 3511 times)

Hubert

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Products commercialization (and email correspondence)
« on: June 30, 2011, 05:40:59 am »

Hi Geoffrey,

I want to repeat a question here, because I think it became hidden by other subjects:

Hi Geoffrey,

is there anything how we can improve email communication ?

I noticed, that rather often forum members are trying to send you some additional informations
like exported track files or some personal adress informations or others, which seem to disappear
somewhere... However, you didn't got them.

I also sent 3 or 4 mails during the last weeks suggesting a shop interested in selling GlobalSat products
without any answer from you. And I tried it by sending directly to your email adress and also via the forum.

Can we do anything to improve this kind of communication ?

Regards, Hubert

Regards, Hubert
« Last Edit: July 19, 2011, 06:48:34 am by canadien »
Logged
GH-625XT, Firmware: F-GGH-2P-1112231 (Beta)
GH-505 M, Firmware: F-GGH-2C-1007161 (Beta)
GH-625 M, Firmware: F-GGH-2A-1001073 (Version XII)
with GS-Sport Gym Pro v1.6.8 and Sporttracks 2.1.3326

TWG_TECH8

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Re: Products commercialization
« Reply #1 on: June 30, 2011, 07:57:06 am »

Hi Geoffrey,

I want to repeat a question here, because I think it became hidden by other subjects:

Hi Geoffrey,

is there anything how we can improve email communication ?

I noticed, that rather often forum members are trying to send you some additional informations
like exported track files or some personal adress informations or others, which seem to disappear
somewhere... However, you didn't got them.

I also sent 3 or 4 mails during the last weeks suggesting a shop interested in selling GlobalSat products
without any answer from you. And I tried it by sending directly to your email adress and also via the forum.

Can we do anything to improve this kind of communication ?

Regards, Hubert

Regards, Hubert


Hi Hubert,


It seems several mails were blocked by our strict security.  ;) I will move forward to discussing with our IT persons.


Regards,

Geoffrey
 
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AndersBrontosaurus

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Re: Products commercialization
« Reply #2 on: July 03, 2011, 04:45:05 pm »

I'm as the rest of you not happy with the extra fields to fill in but as long as they're there here's a shortcut that at least works for me, using firefox.
There are fortunately not very many questions and firefox remembers them so when I doubleclick the field the old answer comes up and it's for some reason always the right answer even if it can be different questions.
Takes less han five seconds to answer all questions. Don't even have to read them. :-)

Best regards
Anders

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TWG_TECH8

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Re: Products commercialization
« Reply #3 on: July 04, 2011, 03:17:19 am »

I think our IT person set too strict security to against hacker.
Now it is difficult to set back concerning whole company system operation. :(
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Rookie

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Re: Products commercialization
« Reply #4 on: July 04, 2011, 05:53:12 am »

I'm sorry to inform you again, but I have not get replies to my emails yet which were sent last thusrday and reminder today. I'm not sure are you received them at all or do you have too much other work on there to reply. So, this is just for your information.

If you are received, I kindly ask some comments from you because we have not too much time anymore left with that subject.

Rookie
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Rookie

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Re: Products commercialization
« Reply #5 on: July 05, 2011, 07:31:07 am »

I'm sorry to inform you again, but I have not get replies to my emails yet which were sent last thusrday and reminder today. I'm not sure are you received them at all or do you have too much other work on there to reply. So, this is just for your information.

If you are received, I kindly ask some comments from you because we have not too much time anymore left with that subject.

Rookie
For you information.

I received your email this morning and already replied to you today morning.
So, there should be email waiting for you somewhere...

Rookie
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TWG_TECH8

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Re: Products commercialization
« Reply #6 on: July 05, 2011, 10:57:28 am »

I'm sorry to inform you again, but I have not get replies to my emails yet which were sent last thusrday and reminder today. I'm not sure are you received them at all or do you have too much other work on there to reply. So, this is just for your information.

If you are received, I kindly ask some comments from you because we have not too much time anymore left with that subject.

Rookie
For you information.

I received your email this morning and already replied to you today morning.
So, there should be email waiting for you somewhere...

Rookie

Hi Rookie,

Finally, I got your mail. ;)
After discussed with market person, they agreed to sponsor samples to have our logo on buoys and they also hope to deliver DM on your table to make more visible.
Do you have any comments?


Sincerely,

Geoffrey
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Rookie

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Re: Products commercialization
« Reply #7 on: July 05, 2011, 02:49:18 pm »

I'm sorry to inform you again, but I have not get replies to my emails yet which were sent last thusrday and reminder today. I'm not sure are you received them at all or do you have too much other work on there to reply. So, this is just for your information.

If you are received, I kindly ask some comments from you because we have not too much time anymore left with that subject.

Rookie
For you information.

I received your email this morning and already replied to you today morning.
So, there should be email waiting for you somewhere...

Rookie

Hi Rookie,

Finally, I got your mail. ;)
After discussed with market person, they agreed to sponsor samples to have our logo on buoys and they also hope to deliver DM on your table to make more visible.
Do you have any comments?


Sincerely,

Geoffrey
Thank you very much! I'm sure that it will be good deal for both. Let's say win-win!  ;)

Does DM means direct marketing material like flyers etc? If yes, it is ok of course.

Do you like to get your logo to cylinder buoys or one side of triangle buoys?

Please provide me your marketing material what you like share for customers, logo what you like use printed on buoys.

Let's continue with details via email. But please remove my email address from you black list first  ;)

I will send email you in next couple hour, please let me know if you don't receive it.

Rookie
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canadien

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Re: Products commercialization
« Reply #8 on: July 05, 2011, 05:29:53 pm »

You should post pics of event after onGs-Sport website.
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Hubert

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Re: Products commercialization
« Reply #9 on: July 07, 2011, 04:34:55 am »

Hi Geoffrey,

Hi Geoffrey,
...
I also sent 3 or 4 mails during the last weeks suggesting a shop interested in selling GlobalSat products
without any answer from you. And I tried it by sending directly to your email adress and also via the forum.
Regards, Hubert

It seems several mails were blocked by our strict security.  ;)

Regards, Geoffrey
Does it make sense to send one more time my email regarding a suggestion for a shop interested in
selling GlobatSat products ?  Do you think you are able to receive (and answer) it ?

Thank you and best regards,

Hubert
Logged
GH-625XT, Firmware: F-GGH-2P-1112231 (Beta)
GH-505 M, Firmware: F-GGH-2C-1007161 (Beta)
GH-625 M, Firmware: F-GGH-2A-1001073 (Version XII)
with GS-Sport Gym Pro v1.6.8 and Sporttracks 2.1.3326

TWG_TECH8

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Re: Products commercialization
« Reply #10 on: July 08, 2011, 07:55:41 am »

Hi Geoffrey,

Hi Geoffrey,
...
I also sent 3 or 4 mails during the last weeks suggesting a shop interested in selling GlobalSat products
without any answer from you. And I tried it by sending directly to your email adress and also via the forum.
Regards, Hubert

It seems several mails were blocked by our strict security.  ;)

Regards, Geoffrey
Does it make sense to send one more time my email regarding a suggestion for a shop interested in
selling GlobatSat products ?  Do you think you are able to receive (and answer) it ?

Thank you and best regards,

Hubert


Hi Hubert,

It seems fine to add me into C.C mail loop. ;)
Just add my email box: geoffrey.ting[at]globalsat.com.tw


Regards,

Geoffrey
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Hubert

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Re: Products commercialization
« Reply #11 on: July 09, 2011, 02:38:25 am »

Hi Geoffrey,

It seems fine to add me into C.C mail loop. ;)
Just add my email box: geoffrey.ting[at]globalsat.com.tw

Regards, Geoffrey
I just resent my email another time. Could you please check, if you received it ?

Thank you, Hubert
Logged
GH-625XT, Firmware: F-GGH-2P-1112231 (Beta)
GH-505 M, Firmware: F-GGH-2C-1007161 (Beta)
GH-625 M, Firmware: F-GGH-2A-1001073 (Version XII)
with GS-Sport Gym Pro v1.6.8 and Sporttracks 2.1.3326

Rookie

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Re: Products commercialization
« Reply #12 on: July 09, 2011, 07:06:12 am »

One solution to be aware of emails sent by forum members (and why not by others as well) would be register one external mailbox on gmail or hotmail. When we send email to globalsat, we could put this external elail address as CC. Then you could check time to time (daily basis) if there is something which you are not received your own mailbox and ask your admin to release it from your very tight spam filter.

This will generate bit more work for you, but that way you would be aware emails what we are sending to you.

Rookie
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Rookie

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Re: Products commercialization
« Reply #13 on: July 11, 2011, 04:20:07 pm »

GS Guys!

I sent email to you regarding logo which you like use on buoys. Please reply me asap with logo attached. I have to proceed order still today and I need that logo for that.

Thanks.

Rookie
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Hubert

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Re: Products commercialization
« Reply #14 on: July 19, 2011, 05:31:41 am »

Hi Geoffrey,

I also sent 3 or 4 mails during the last weeks suggesting a shop interested in selling GlobalSat products
without any answer from you. And I tried it by sending directly to your email adress and also via the forum.
I still got no answer from you. Maybe it's because you didn't receive my mails.
But maybe you are not the right person to discuss purely commercial issues ?
Is there any body else in your company responsible for negotiation of dealer contracts ? 
Or is GlobalSat in general not interested in making business with small shops ?

I agree 100% with Longjog:
What is advertising good for, if you canīt buy or order the products in your own country?
The image of Globalsat would be much better if the product could be bought in known shops.

Best regards, Longjog
Regards, Hubert
« Last Edit: July 19, 2011, 05:47:54 am by Hubert »
Logged
GH-625XT, Firmware: F-GGH-2P-1112231 (Beta)
GH-505 M, Firmware: F-GGH-2C-1007161 (Beta)
GH-625 M, Firmware: F-GGH-2A-1001073 (Version XII)
with GS-Sport Gym Pro v1.6.8 and Sporttracks 2.1.3326
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