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[canadien]

Hi Anders,

The HRM problem has been confirmed to be hardware problem for too long stored HR strap (problematic straps was sent to 625xt beta testers, that is why we existed... ;-)

You can use any 5khz strap or ask longjog to sell you one: it will resolve your problem.

[AndersBrontosaurus]

Yes, hardwareproblem has been the suspicion for along while but I missed the information that it was definetely confirmed.
@USG_TECH10: If you know there is a hardwareproblem why am I asked several times to follow troubleshootingguide? Didn't you know I was one of the testers perhaps?

Have a good day
Anders

[Foresttracker]

Hi Anders,

since I use a electrode contact gel on the sensorparts of the HRM belt I don't get this sudden pulse raises anymore. The electrode gel can be bought in most pharmacies. It is used by doctors to put on the electrodes when performing an ECG test.
The best way to apply it is to put on the HRM (with the marking up side down), then flip the belt over to have the sensorareas visible and than press a bit (like a toothpaste) of the electrode gel over the whole sensor areas. After that flip the belt back.
With this I have rather constant readings.

Hope it works

Best regards

Foresttracker   

[canadien]

Yes, hardwareproblem has been the suspicion for along while but I missed the information that it was definetely confirmed.
@USG_TECH10: If you know there is a hardwareproblem why am I asked several times to follow troubleshootingguide? Didn't you know I was one of the testers perhaps?

Have a good day
Anders

Yes it has been confirm with oscilloscope testing. In my case the strap I received was faulty. Then I change for my old strap and was working flawlessly.Same for others like longjog.


Since we realized this problem in the beginning, all the watch now are sent with proper strap. No need to worry.

[canadien]

@Forestracker,

If your HR spike was sudden and short, it means we are not talking of the same problem.

The problem we speak was worst, generating heretic reading. The way you solve your problem
is the best you could do....

[AndersBrontosaurus]

Good news!
Then i can request a replacement. Not for the 625xt we betatested, but for my three 625-watches. Had one replaced two summers ago but it never worked as it should anyway.

/Anders