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[globale]

I just want to check that the BU-353-S4 is compatible with Windows 8, the main issue being driver compatibility. Could you please clarify that for me.

[GS_TECH01]

There is a set of drivers available on the Prolific website as indicated here: (http://www.prolific.com.tw/eng/downloads.asp?id=31). However, we cannot guarantee that they would work since the Windows 8 is still in the beta stages (http://en.wikipedia.org/wiki/Windows_8#Release_Preview).

Let me know if you have any questions.

[globale]

Thanks for the link to the latest drivers.

There is a highlighted note there stating that Windows 8 is not supported by certain chip versions. I assume those versions are not used in the BU353-S4 - can you confirm that?

NOTE:
Windows 8 is NOT supported in HXA/XA chip versions (will show yellow mark Error Code 10).
Windows 8 is supported only in following chip versions:
- PL2303HXD (HX Rev D), PL2303EA, PL2303RA, PL2303SA, PL2303TA, PL2303TB
Download PL2303 CheckChipVersion tool program to check chip version.

[GS_TECH01]

The chip version of the BU-353S-S4 is PL2303HXD. The note that they have included at the end states that they will be supporting the following chip versions once the Windows 8 OS has been completed.

As the Windows 8 OS currently in its testing stage, Prolific is unable to provide a complete functioning driver. The ones provided in the website are considered test drivers.

In other words, since there is no official Windows 8 version available, Prolific is unable release a proper driver unless an official version is released.

Thank you for understanding.

[globale]

OK that's great. I thought there might be a hardware compatibility issue but it sounds as if that is not the case.

Thanks for the clarification.

[GS_TECH01]

You're welcome. Just feel free to ask if you have any questions.

[GS_TECH01]

As of now, if you have internet access, the driver will be automatically be installed via the Windows Update. Thanks.