Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[DaveTHudds]

Hi,

I just can't seem to be able to download any ride data off my 580P.

I've installed the USB driver on Windows 7 and in the Device Manager I can see:

STMicroelectronics Virtual Com Port 8. 

This is working fine.

When I load GS Training Gym Pro it finds the device on Port 8 then does nothing else.  I am not given any option to upload any data.

Where am I going wrong here?

[albert]

Hello DaveTHudds,

Have a look if you pluged in the GB580p and press yes on the question [CONNECT TO PC]
It says then waiting for connect to PC then start up TGPro
it shows if it is connected and witch comport.
After that you go to [DATA TRANSMISSION]--> [TRACKPOINTS]--> [DOWNLOAD FROM DEVICE]

succes,

With regards,

Albert

[DaveTHudds]

Thanks for the reply.

I had no luck at all with this on Windows 7 so I tried an old XP laptop and everything worked as it should.

Is there an issue with some of the software on Windows 7?

[albert]

Hello,

I using windows 7 and it works fine, but I use 32bit version.
What you can do is install TGPro on a different location, that makes a different with authorization for sure, but if it would help for the device to be recognized?

Regards,

Albert 

[DaveTHudds]

I have the 64 bit version of Windows 7.

[gerhard]

GB580 import works fine with Win8-x64
I had some issues with driver installation only, but I believe the drivers were updated.
You can SportTracks import too.