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[fishymamba]

Hello! I got my GB-580 today and I am having a bit of trouble with the Training Gym Pro software that came with the device.

When I first installed and opened up the program it worked great, until I tried to save a file uploaded from the GPS.
I got this message:

When I saved the GPS data as a KML file it worked fine, but when I tried saving it as a GPX file I got the above error.

I closed the Training Gym software after that and started it again, but I got this error:


I uninstalled the software and installed it again. The first time it opened, but the second time I got the same error. Does anyone know what I am doing wrong? Thanks!!

My system specs if needed:

Windows 7 Ultimate 64bit
Intel i7 860 Processor
1 tb Hard Drive
8 GB RAM
Nvidia GTX 550 GFX Card

Is the program compatible with a 64bit system? Or is it something else?

EDIT: Sport Tracks works perfectly with this GPS, I just want to know if I can use this software as well.

[GS_TECH01]

Hello fishymamba,

Please check your email for our response.

[gerhard]

Similar problem as with Win8, described with workaround here:
http://www.usglobalsat.com/forum/index.php?topic=4139.0

[mblot]

What worked for me when I encountered the same error was to simply right click on the icon for TGP and select Run As.  If you run the application as administrator it works just fine.

Cheers!

[GS_TECH01]

Hello gerhard and mblot,

Thank you guys for sharing your solutions. Hope that it would help other forum members as well. Thanks!

[baccilus]

I have the latest version of Training Gym Pro but the version 1.02 on the GB580P. Now when I connect the GB580P with a laptop with Win 7 where I have already installed the USB driver the device just keeps showing "Waiting for PC to connect". When I scan for device from TGP it does say it found a device on COM3 but doesn't connect.
Please note that I borrowed this laptop from a friend so that I could install TGP since I only have Linux on mine but now this isn't working either 

[baccilus]

I just installed sports-track and it is importing data from the device. But TGP still fails to communicate. I think TGP is needed for updating the device. Any suggestions for me?

[Longjog @ GS-Sport-Servicecenter]

Hi Baccilus,

you can try to select an other COM-Port in training Gym Pro manually.
My experience is that TGP detects the device on COM 3 but after selecting COM5 in the dropdown-menu it works.
You can have a look in windows device manager which COM-port you have to select (enty "Prolific...").

For Updating you also can use the Simple Firmware Update Tool also. It can be downloaded here: http://www.gs-sport.com/globalsat_admin/new_file_download.php?Pact=FileDownLoad&Pval=1894

Have a niche day!

Longjog

[baccilus]

Hi Baccilus,

you can try to select an other COM-Port in training Gym Pro manually.
My experience is that TGP detects the device on COM 3 but after selecting COM5 in the dropdown-menu it works.
You can have a look in windows device manager which COM-port you have to select (enty "Prolific...").

For Updating you also can use the Simple Firmware Update Tool also. It can be downloaded here: http://www.gs-sport.com/globalsat_admin/new_file_download.php?Pact=FileDownLoad&Pval=1894

Have a niche day!

Longjog

Selecting a different COM port in TGP worked but there are some things I had to do to get it to work. First of all, the device has to be connected to the PC before starting TGP otherwise the only COM port that would come up in the dropdown menu is COM3. After selecting the COM port other than the COM3, I clicked OK which made it work. If I select COM11 (it came as COM11 in my system) and then click "Scan" it will again select COM3.
I think this should be added to the F.A.Q. till the new version of TGP is not released with the fix.
PS: Before any of this USB driver has to be installed and the device connected to the system in the "ON" state. The Windows should be allowed to install the driver. After installation it tells which port it has installed the device on. That port will the one that has to be selected in the TGP drop down menu.

[baccilus]

Can anyone tell me how I can see the Lap specific information in the Training Gym Pro. Actually, I hit the Lap button after I am warmed up and then again before I start cooling down (both in the lower heart rate). I would like to see the information specific to the 2nd lap. But I can't figure out where that informationis. Is there any user manual of TGP where I can read about stuff like this?

[Longjog @ GS-Sport-Servicecenter]

Hi again,
on the left side there is the tree of the recordings sorted by the day/time. If there aere any laps, you have to klick the "+" and than the laps will appear. If you want to have the information of one single lap, klick the lap.

Kind regards

Longjog

[baccilus]

Hi again,
on the left side there is the tree of the recordings sorted by the day/time. If there aere any laps, you have to klick the "+" and than the laps will appear. If you want to have the information of one single lap, klick the lap.

Kind regards

Longjog

I am not getting the "+" sign with the recording. I did press the lap button on the device and the screen did change for a second when I did. Was I supposed to import this in certain way into the TGP?
I just updated my GB 580P firmware to the lates version so I will test the device again tomorrow.

[Longjog @ GS-Sport-Servicecenter]

Hi,
can you see the laps in the device if you look to the saved activities?
Best regards

Longjog

[baccilus]

Hi,
can you see the laps in the device if you look to the saved activities?
Best regards

Longjog

I am  not getting any "+" sign. But I can see my laps now by double clicking on my activity. May be the + sign has been removed in the latest version.
Thanks for the support.

[Longjog @ GS-Sport-Servicecenter]

Hi Baccilus,

fine, than your problems are solved :-)

Have fun!

Longjog