USGlobalSat GPS Forums

Please login or register.

Login with username, password and session length
Advanced search  

News:

Pages: [1]   Go Down

Author Topic: Latest Version of Data Center Utility (WIN & MAC)  (Read 2140 times)

GS_TECH01

  • Administrator
  • Hero Member
  • *****
  • Karma: 5
  • Offline Offline
  • Posts: 1755
Latest Version of Data Center Utility (WIN & MAC)
« on: November 16, 2012, 03:01:04 pm »

We are glad to announce to all of you the latest version (S-OPC-15-1211081) of the Data Center Utility - Windows version. Please refer below for some of its neat features:
1. Newly-designed User Interface
2. Playback Feature
3. Ability to change Time to Local Time
4. And more!

To find out more about this, you can download this version from here: http://www.usglobalsat.com/store/download/677/datacenter.zip

Moreover, we want to share to all of you the MAC version of the Data Center Utility which works with OS 10.7 or higher. It has the same functionalities as its Windows counterpart. You can download this version from here: http://www.usglobalsat.com/store/download/677/datacenter_mac.zip

Please share us your feedback/comments for both of these versions. Thanks.
« Last Edit: November 28, 2012, 02:18:10 pm by USG_TECH10 »
Logged

brianjonesiam

  • Newbie
  • Karma: 0
  • Offline Offline
  • Posts: 3
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #1 on: November 28, 2012, 05:15:01 pm »

Are there instruction on how to use the Mac Data Center Utility? I downloaded the app and installed it. I then plugged my DG200 into the USB and nothing happened. Do I need to download and install something else?
Logged

GS_TECH01

  • Administrator
  • Hero Member
  • *****
  • Karma: 5
  • Offline Offline
  • Posts: 1755
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #2 on: November 28, 2012, 05:41:57 pm »

Please check your email for our response.
Logged

katajama

  • Newbie
  • Karma: 0
  • Offline Offline
  • Posts: 2
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #3 on: January 30, 2013, 12:19:25 pm »

First.. sorry my bad English.  ???

..couple questions about software. Can I see somehow see my tracks "average speed", "total time" and graphics about alltitudes etc??
Logged

GS_TECH01

  • Administrator
  • Hero Member
  • *****
  • Karma: 5
  • Offline Offline
  • Posts: 1755
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #4 on: January 30, 2013, 12:36:49 pm »

Hello,

Welcome to the forums!

The info that you would acquire from the device are as follows: Date, Time, Latitude, Longitude, Speed, and Altitude. For more info, please refer to its User Manual on page 20: http://www.usglobalsat.com/store/download/677/dg_200_user_manual__eng_v1_1.pdf
Logged

katajama

  • Newbie
  • Karma: 0
  • Offline Offline
  • Posts: 2
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #5 on: January 30, 2013, 01:05:18 pm »

So, the answer is "no".
I canīt see those things  :(
Logged

GS_TECH01

  • Administrator
  • Hero Member
  • *****
  • Karma: 5
  • Offline Offline
  • Posts: 1755
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #6 on: January 30, 2013, 03:04:15 pm »

Yes. As mentioned, those are the only items that the DG-200 is able to display on the software.

Let me know if you have any questions.
Logged

gary

  • Newbie
  • Karma: 0
  • Offline Offline
  • Posts: 2
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #7 on: November 04, 2013, 09:09:16 pm »

I have install latest version of Data Center Utility through below link for download. It can not connect with my GPS logger (DG-200). No any response. I also try to remove all driver and previous version of Data Center Utility before install a new version, I tried at 3 PC but the problem are same. How to  solve problem ? Is it bug ? Any one can reply me if you successful installed.

http://www.usglobalsat.com/store/download/677/datacenter.zip

Thanks
Logged

USG_TECH9

  • Administrator
  • Full Member
  • *****
  • Karma: 0
  • Offline Offline
  • Posts: 116
    • USGlobalSat
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #8 on: November 05, 2013, 11:54:18 am »

Hello Gary,

Please try installing the latest USB driver, and make sure the DG-200 comes up as "Prolific USB To Serial Comm Port (COMX)" on your Device Manager, under Ports.

USB Driver: http://www.usglobalsat.com/store/download/62/windows_pl2303_usb_driver.zip

Also, make sure the DG-200 is powered on when you plug it into your PC.

Then open the DG-200 Tool and see if you're still having issues. Thanks.

-Jesse
Logged

gary

  • Newbie
  • Karma: 0
  • Offline Offline
  • Posts: 2
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #9 on: November 11, 2013, 08:20:14 am »

Hello Gary,

Please try installing the latest USB driver, and make sure the DG-200 comes up as "Prolific USB To Serial Comm Port (COMX)" on your Device Manager, under Ports.

USB Driver: http://www.usglobalsat.com/store/download/62/windows_pl2303_usb_driver.zip

Also, make sure the DG-200 is powered on when you plug it into your PC.

Then open the DG-200 Tool and see if you're still having issues. Thanks.

-Jesse

Dear Jesse,

Yes, Latest driver & latest DG-200 tool, procedure step also same as your mention, but problem still has not solved.

Gary
Logged

USG_TECH9

  • Administrator
  • Full Member
  • *****
  • Karma: 0
  • Offline Offline
  • Posts: 116
    • USGlobalSat
Re: Latest Version of Data Center Utility (WIN & MAC)
« Reply #10 on: November 11, 2013, 12:44:24 pm »

Hello Gary,

It's hard to tell what could be the problem based on the information you provided so far. Maybe we can schedule a time, where we can do a join.me, and you can share your screen with me, and walk me through the steps you've taken so far. This will allow me to more quickly resolve your issue.

Please visit our website: (http://usglobalsat.com/store/signin.aspx?ReturnURL=support/). Register your product and generate a "Support Ticket" from within our system, letting me know when will be a good time to do this walk-through. I am in the office from 8:30AM to 5PM PST.

If you had purchased the item from the USGlobalSat website, you should already have a customer account and password. You can immediately log-in using that info. If you purchased it from one of our authorized resellers, you will need to establish a NEW account at: http://www.usglobalsat.com/store/createaccount.aspx

By working within our support structure, we do not only address your specific issue in a timely manner, but also maintain a history of your incident to ensure that it is handled with appropriate actions. It's not only now, but for all potential future communications as well.

Thank you and I appreciate your patience.
Logged
Pages: [1]   Go Up
 

Page created in 0.243 seconds with 19 queries.