Author Topic: Problem during the download data process GH-625M  (Read 934 times)

Offline Rafita

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Problem during the download data process GH-625M
« on: April 26, 2013, 02:53:27 am »
Hi everybody.

I'm trying to download track points from device, but, instead the Gs-Sport Training detected the device and the diferent tracks, during the process nothing happened after the 22% of the process  ┐┐??
Could someone help me, please?
I've uninstalled the software and installed again, but the result it's the same.

Many thanks

Offline GS_TECH01

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Re: Problem during the download data process GH-625M
« Reply #1 on: April 30, 2013, 02:06:25 am »
Dear Rafita

What you mean "22% of the process┐┐??"
did you mean battery life? or some message appears ?

Can you tell us more detail?? or any screen cut pic??

Thank you and have a nice day :)

Best Regards,
Angela

Offline Rafita

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Re: Problem during the download data process GH-625M
« Reply #2 on: May 08, 2013, 02:04:43 am »
Hi everybody,

Uploaded stops at 22% of the process of data transmission from the device to the software.
It stops at 22% and doesn't work. So, I can┤t download the tracks form my watch to the PC. It's quite strange because it starts to work normally and the software detect the device (I can select different tracks that I have in my device), but when the process of upload starts, it always stops at 22%   ┐┐??

I dens you a link of the image.

http://imageshack.us/photo/my-images/600/gssport.jpg/

Many thanks for your support.

Offline GS_TECH01

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Re: Problem during the download data process GH-625M
« Reply #3 on: May 13, 2013, 09:30:28 pm »
Dear Rafita

Sorry for late reply~
because we can't duplicate your problem
so, can you provide the file which one you said stop at 22% when you upload from your device to pc ??

my email is angela.wang@globalsat.com.tw

Thank you and have a nice day :)

Best Regards,
Angela