Guys, I've sent some emails to strava crew about an issue. All elevation profile recorded by GB are discarded and Strava uses their own database provided by satellite, so, there are a lot of errors. An exemple, there's a route over here that total climb are very low, maybe 500 meters total, but when I upload to strava, they considerer more than 2000 meters, just because they are ignoring elevation profile on TCX file.
Here is what I wrote and what they wrote me back:
Mat Gordon, Apr 25 09:52 am (PDT):
Unfortunately not; there are only a few devices with elevation data that we 'trust' - and at this point there isn't a way to convince Strava to use that data from other devices.
Sorry for the trouble.
Strava Support Team
Daniel Sasso, Apr 24 11:49 am (PDT):
Hi, I'm using a Globalsat GB 580P device, it has barometric altimeter, and when I export TCX file, it contains correct elevation profle, but when I upload to Strava, it "corrects" elevation using Strava database. Sometimes when a ride is longer I can see the elevation profile recorded before the "correction" and appears to be pretty fine... Is there a way to use elevation profile on TCX file instead using your own satelitte database?
Tks a lot.
Since the problem "appears" to be only "trusted" devices, Can Globalsat do something to gain their trust?