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Author Topic: My GB580P rattles inside  (Read 2051 times)

korivo

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My GB580P rattles inside
« on: May 09, 2013, 09:02:31 am »

Hi,
I bought my device last year for MTB, just love it.
Really accurate, reliable and so much data.

After my last ride, I noticed that if I shake it up, I can hear something that rattles inside.
Mostly located at the top of the device (where I think the GPS is located ?).

Is there any ways to open it up ?
How can this be fixed ?
This shakes so much during a ride that I fear that I would damage it.
I could take a video an post it if that can help.

thanks!
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GS_TECH01

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Re: My GB580P rattles inside
« Reply #1 on: May 10, 2013, 02:14:06 am »

Dear Korivo

GB580P shouldn't be rattles inside when you shake it up
your device is over warranty ?? where you buy your device?
our engineer not suggest end users open device by themselves

by the way,what you mean "mostly located at the top of device??"
did you mean "Locating Satellites...." ??

Thank you and have a nice weekend :)

Best Regards,
Angela
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korivo

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Re: My GB580P rattles inside
« Reply #2 on: May 10, 2013, 10:54:09 am »

I bought my device at Amazon.com
I bought it 11 months ago.

When I say  "mostly located at the top of device??", I mean that the rattling is located at the top of the device.
When I shake the device back and forth, that is where I can feel that something is loose in the device.

How could this be fixed ?
« Last Edit: May 10, 2013, 11:27:31 am by korivo »
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GS_TECH01

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Re: My GB580P rattles inside
« Reply #3 on: May 13, 2013, 01:26:23 am »

Dear Korivo

Where you lived (Country and City) ??

Thank you and have a nice day :)

Best Regards,
Angela
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korivo

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Re: My GB580P rattles inside
« Reply #4 on: May 13, 2013, 08:51:16 am »

Canada, Quebec
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GS_TECH01

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Re: My GB580P rattles inside
« Reply #5 on: May 14, 2013, 04:52:20 am »

Dear Korivo

our sales department suggested you contact your dealer first from Amazon.com

thank you and have a nice day :)

Best Regards,
Angela
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Rookie

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Re: My GB580P rattles inside
« Reply #6 on: May 22, 2013, 04:57:33 pm »

One of my friend reported similar rattling and he open device by himselves and located it loose antenna. He told that it wasn't clued at all inside of device and that's why it rattle.

Rookie
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GS_TECH01

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Re: My GB580P rattles inside
« Reply #7 on: May 23, 2013, 01:45:56 am »

Dear Rookie

you mean your friend's device no antenna inside the device??

Thank you and have a nice day :)

Best Regards,
Angela
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s_a_s_c_h_a

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Re: My GB580P rattles inside
« Reply #8 on: May 23, 2013, 09:43:50 am »

my device rattles also but i can live with it unless it's fully opperational  :-[
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Rookie

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Re: My GB580P rattles inside
« Reply #9 on: May 23, 2013, 04:30:36 pm »

Sorry if I was unclear. It happen often because of my bad English skills. :P

I mean that antenna inside of device wasn't attached properly. It was hanging with wires but wasn't attached with screws or glue.

Rookie
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GS_TECH01

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Re: My GB580P rattles inside
« Reply #10 on: May 27, 2013, 02:57:20 am »

Dear Rookie

sorry about my English is not good either ^^"
because our device never happen rattle inside
but we still keep an eye on this circumstance


Thank you for your share and have a nice day :)

Best Regards,
Angela

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korivo

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Re: My GB580P rattles inside
« Reply #11 on: June 05, 2013, 04:17:35 pm »

@Rookie, Could you tell me how you safely opened up the device?

Thanks!
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korivo

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Re: My GB580P rattles inside
« Reply #12 on: June 06, 2013, 09:00:23 am »

So I managed to open up the device.
As I stated before, it was the antenna that was loose.
Nothing is holding it up in place so it was rattling in the case.

I just glued it up, problem solve.

@GS_TECH01
I think that you engineer should have known right away that the problem was the antenna.
I told you that it was rattling "at the top of the device", which is where the antenna is.
Opening the case is quite easy, I will redo the silicone joint and close it back up.
Having the antenna rattling like that will, without a doubt, damage the antenna in the long run, so this is a mandatory fix in my opinion.
It is an easy fix and it could prevent other customer to loose there device in the "shippping back for warranty" black hole.
Not mention that, only in this forum thread, we are 3 customers to report this issue, so this should ba a concern.

Having said that, I am still very please with the GPS device!


Attached are the picture where it shows the loose antenna, where I applied some glue and where you have to open up the device.
There is no screws, just a silicon joint

I hope this can help someone else !



« Last Edit: June 06, 2013, 02:58:40 pm by korivo »
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GS_TECH01

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Re: My GB580P rattles inside
« Reply #13 on: June 10, 2013, 01:31:49 am »

Dear Korivo

i did pass your info and problem to our engineer
we will keep an eye on this ~

Thank you and have a nice day :)

Best Regards,
Angela
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TurboTorben

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Re: My GB580P rattles inside
« Reply #14 on: March 19, 2014, 09:52:02 am »

Now I can join the group of a ratling GB580B. I have been a happy user since I was chosen as a tester in 2011. Now after the device has begun ratling it also has stopped being able to locate satellites. I guess I will try Rookies method of fixing...

Or maybe GS-globalsat are looking for testers of the GB-1000 device?  ;D

Kind regards?
TT

So I managed to open up the device.
As I stated before, it was the antenna that was loose.
Nothing is holding it up in place so it was rattling in the case.

I just glued it up, problem solve.

@GS_TECH01
I think that you engineer should have known right away that the problem was the antenna.
I told you that it was rattling "at the top of the device", which is where the antenna is.
Opening the case is quite easy, I will redo the silicone joint and close it back up.
Having the antenna rattling like that will, without a doubt, damage the antenna in the long run, so this is a mandatory fix in my opinion.
It is an easy fix and it could prevent other customer to loose there device in the "shippping back for warranty" black hole.
Not mention that, only in this forum thread, we are 3 customers to report this issue, so this should ba a concern.

Having said that, I am still very please with the GPS device!


Attached are the picture where it shows the loose antenna, where I applied some glue and where you have to open up the device.
There is no screws, just a silicon joint

I hope this can help someone else !



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GH-625M: F-GGH-2A-1012103_Interval training
GB-580B: F-GGB-2O-1107122
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