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Author Topic: LCD on my 580-P cracked  (Read 1601 times)

al

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LCD on my 580-P cracked
« on: May 25, 2013, 03:59:48 pm »

I bought this great device about a year ago and it's been working flawlessly. Unfortunately, after about only 2 weeks of use I dropped it, and, when I turned to see where it fell I stepped on it with my bike cleats, shattering the LCD. It's been working fine, but I can barely read what's on the screen, I can navigate the menus from memory and still download my rides.

Still, it would be nice to have it fully functioning again. What are my options for repair? Is there a service center in the US? Can I buy an off-the-shelf LCD display and replace/solder it myself?

Thanks for your input

Al
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al

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Re: LCD on my 580-P cracked
« Reply #1 on: May 26, 2013, 11:33:06 pm »

This is the sad state it's in. Please help!

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FreightTrain

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Re: LCD on my 580-P cracked
« Reply #2 on: August 07, 2013, 02:26:59 pm »

Did you ever get a response to this??  I had an accident today where my front wheel flatted and I went down and the unit dislodged from it's mount.  Not a bad fall, but when I picked up the unit, the display was completely shattered inside.  Not a mark or scratch on the outside casing. looks like something shattered it from the inside when it came loose from the mount. pretty upset right now as I have only had the unit since March. 
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GS_TECH01

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Re: LCD on my 580-P cracked
« Reply #3 on: August 12, 2013, 05:09:02 am »

Dear al and FreightTrain

Which country and city you lived??

Thank you and have a nice day :)

Best Regards,
Angela
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FreightTrain

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Re: LCD on my 580-P cracked
« Reply #4 on: August 13, 2013, 08:20:29 pm »

Angela,
I live near Atlanta, GA USA. I can't seem to figure out how to upload a picture of my screen to show the damage.

FreightTrain

« Last Edit: August 13, 2013, 08:37:23 pm by FreightTrain »
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GS_TECH01

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Re: LCD on my 580-P cracked
« Reply #5 on: August 23, 2013, 01:57:26 am »

Dear FreightTrain

I am so sorry to miss your message in here and also i can't reply your mail because our server blocked。
our sales want to know where you buy GD-580??

Thank you and have a nice day :)

Best Regards,
Angela



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FreightTrain

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Re: LCD on my 580-P cracked
« Reply #6 on: August 23, 2013, 06:11:24 am »

Angela,
I purchased this from the Ebay store usglobalsat91710 on 3/13/13. I was also contacted yesterday by Jesse Cruz in your US Tech support.  He instructed me to register the product and start a support ticket, which I have done. I know based on policy that the damage is probably going to be classified as accidental and therefore not covered under warranty, however it is my feeling that this damage would not have happened had the head unit remained in the mounting bracket. Any assistance is greatly appreciated.

Alan (FreightTrain)
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GS_TECH01

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Re: LCD on my 580-P cracked
« Reply #7 on: August 27, 2013, 04:56:31 am »

Dear Alan

USG will assist your service ticket :)

Thank you and have a nice weekend~~

Best Regards,
Angela
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