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Author Topic: Long time to acquire Sats  (Read 1773 times)

sbright33

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Long time to acquire Sats
« on: October 07, 2009, 02:28:33 pm »

I have your BT-335. Why does it take so long to initially acquire satellites most days?  After that, later in the day, it only takes seconds.  Used to take about 30 secs when I first bought it.  Now sometimes takes 30 MINS even when I'm outside with a clear view of the sky!  Is this a firmware issue?  Works great once the signal is acquired each day.

 If anyone can help please...

Thanks in advance!

Steve
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rhsutwg

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Re: Long time to acquire Sats
« Reply #1 on: October 07, 2009, 09:29:05 pm »

Hello Steve,

Thank you for using our product. After forwarding your message to tech dept, it is highly possible that there is one broken component affecting GPS sensitivity & thus it takes so long to get satellite acquisition. Please kindly contact the reseller or visit our USA website for further tech assistance @ https://www.usglobalsat.com/signin.aspx?ReturnURL=/support/ .

Thank you,
Rach
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