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Author Topic: Anyone experiencing any compatibility issues with Vista 64-Bit and the BU-353?  (Read 9538 times)

USG_TECH9

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We have been experiencing some compatibility inconsistencies with our BU-353 and Windows Vista 64-bit.

If anyone has had any issues, can you explain what issues you've had and post the detailed specs of your computer.

If you have Vista 64-bit and the BU-353 and have not had any issues at all, can you as well post your detailed specs of your computer.

Some of these specs could include, but not limited to:

Brand (if any):
Desktop or Laptop:
Which version of Vista 64-bit (ie. Ultimate, Home Premium, etc.):
Motherboard:
CPU speed:
CPU make & model:
RAM:
Hard Drive Speed and Size:
CD/DVD Drives:
Sound Card:
Graphics Card:
Navigation Software:
BU-353 Driver version:
How many USB ports:
USB 2.0?:
Any other hardware installed:

With these specs, it will help us narrow down what is causing these issues.

Thanks!
« Last Edit: August 19, 2009, 12:23:07 pm by USG_TECH9 »
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Jerry92746

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Jesse,
 
    I am sorry if you did not understand my message of Wed, 29 Jul 2009. I wrote to you strictly as a courtesy, to inform you that I was done fooling with this product. I have already wasted enough time and money over the last two months trying to get it to work, when I could have been out cruising. I suggested that you either send me drivers that would work, or refund my money. If you choose not to do either, that is fine too, I am not going to cry over spilt milk. (As someone once said, you can not avoid life's thunderstorms, you just need to learn to dance in the rain.)
     I do not want a replacement. I know that the one I have works, just not with my system, as proven when you suggested that I connect it to a computer running Windows XP. I have also proven to my satisfaction that the problem is that you do not have any published drivers that will work with Windows Vista 64bit. If you would like your antenna back, please send a pre-paid shipping label and I will send it to you, but I am not going to spend any more time or money on this product.
    I have already ordered a NMEA multiplexer which will allow me to use one of the two GPS antennas already installed on my boat, plus integrate all of my navigation systems into one display/control panel. I know this will work, as proven when I connected my laptop to my friends system on Tue, 28 Jul 2009.
    I am attaching my system information to this message as an aide to you, so you can investigate and correct the problem for future customers.

System Information report written at: 07/30/09 10:17:20
System Name: HUNKY-DORY
Item Value as Name Microsoft® Windows Vista~ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other as Description Not Available
as Manufacturer Microsoft Corporation
System Name HUNKY-DORY
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv6 Notebook PC
System Type x64-based PC
Processor Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Proc
essor(s)
BIOS Version/Date Hewlett-Packard F.21, 4/23/2009
5MBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolumel
Locale United States
Hardware Abstraction Layer Version "6.0.6001.18000"
User Name Hunky-Dory\Jerry
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.93 GB
Available Physical Memory 2.59 GB
Total Virtual Memory 8.04 GB
Available Virtual Memory 6.50 GB
Page File Space 4.22 GB
Page File C:\pagefile.sys
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Jerry92746

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I forgot to include, the navigation software I am using is:
Coastal Explorer 2009 ver. 2.0.9146.1151 from Rose Point Navigation Systems
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WOLF6

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Having same problems with MR-350 and Win Vista 64bit.  Drivers appear to install correctly but will not load when MR-350 is detected.  The MR-350 works fine with 32bit versions of Vista.

System:

Brand (if any): HP DV6-1253CL
Desktop or Laptop:  Laptop
Which version of Vista 64-bit:  Home Premium 64bit
Motherboard:  HP
CPU speed:  2.26 GHz
CPU make & model:  Intel Core 2 Duo
RAM: 4GB
Hard Drive Speed and Size: WDC 500GB 4800 rpm
CD/DVD Drives:  blu-ray rom, DL writer
Sound Card:
Graphics Card:  ATI Mobility Radeon HD 4650
Navigation Software:  TOPO USA 8.0
MR-350 Driver version:  10518 and all others I could find
How many USB ports:  3
USB 2.0?:  Yes
Any other hardware installed:
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BigBird

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Is there any helpful info here?

http://forum.techidiots.net/forum/viewtopic.php?f=8&t=186

(im not using one on 64bit yet)
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USG_TECH9

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Since I'm now running Vista 64-bit on my computer here at work, and all of our GPS receivers seem to work on my computer, I will post all my computer specs so we can compare.

Brand (if any):
Desktop or Laptop: Desktop
Which version of Vista 64-bit (ie. Ultimate, Home Premium, etc.): Business
Motherboard: ASUS PSQL PRO
CPU speed: 2.33GHZ
CPU make & model: Intel Quad Core Q8200
RAM: 8GB
Hard Drive Speed and Size: 250GB
CD/DVD Drives: Pioneer DVD -RW
Sound Card: Realtek HD Audio
Graphics Card: NVIDIA GeForce 8400 GS
Navigation Software: Microsoft Streets & Trips 2007, Delorme Street Atlas
BU-353 Driver version: PL2303_Prolific_GPS_AllInOne_1013.exe
http://www.usglobalsat.com/download/62/bu-353_usb_driver.zip
How many USB ports: 8
USB 2.0?: Yes
Any other hardware installed: nope


So far, it looks like the possible problem could be with laptops, because the desktops we have tested the drivers with have worked, but we have yet to test them on laptops (which I will be doing over the weekend).

I will let you know what the results were on Monday.

-Jesse Cruz  :)
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USG_TECH9

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Over the weekend, I tested the BU-353 with Microsoft Streets and Trips 2007 and GPSInfo on two of my friend's laptops. They both had Windows Vista Ultimate 64 bit.  I left Microsoft Streets and Trips running for about 5 minutes on each laptop with no problems and GPSInfo for about 5 minutes and no problems. Sorry, I didn't have much time to test since we had plans to go out, but everything worked fine and I didn't encounter any problems.

Here are the some of specs for one of the laptops

Brand (if any): Gateway MX6437
Desktop or Laptop: Laptop
Which version of Vista 64-bit (ie. Ultimate, Home Premium, etc.): Ultimate
Motherboard:
CPU speed:1.8Ghz
CPU make & model:AMD Turion 64 Mobile Technology ML-32
RAM: 1GB
Hard Drive Speed and Size:
CD/DVD Drives:
Sound Card:
Graphics Card:
Navigation Software: Microsoft Streets and Trips 2007
BU-353 Driver version: PL2303_Prolific_GPS_AllInOne_1013.exe
http://www.usglobalsat.com/download/62/bu-353_usb_driver.zip
How many USB ports:2
USB 2.0?:Yes
Any other hardware installed:
« Last Edit: August 19, 2009, 12:21:55 pm by USG_TECH9 »
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USG_TECH9

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Here are the specs for the other Laptop I tested the BU-353 with Microsoft Streets and Trips 2007 over the weekend.
Everything worked fine on this laptop.

Brand (if any):Dell 1501 Inspiron
Desktop or Laptop: Laptop
Which version of Vista 64-bit (ie. Ultimate, Home Premium, etc.): Ultimate
Motherboard:
CPU speed:1.7Ghz
CPU make & model: AMD Athlon 64X2 dualcore TK3
RAM: 2GB
Hard Drive Speed and Size: 80GB
CD/DVD Drives: DVD RW
Sound Card:
Graphics Card:
Navigation Software: Microsoft Streets and Trips 2007
BU-353 Driver version: PL2303_Prolific_GPS_AllInOne_1013.exe
http://www.usglobalsat.com/download/62/bu-353_usb_driver.zip
How many USB ports: 2
USB 2.0?: yes
Any other hardware installed

So far, the two computer that seem to have problems with our USB devices are the HP DV6 laptops.

I believe i might have a friend who has a HP 64-bit laptop, if I can, I'll try to test our BU-353 on his laptop and see if any problems occur.
« Last Edit: August 19, 2009, 12:24:40 pm by USG_TECH9 »
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Cesar

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I'm having the same problem. New HP Notebook with all updates.  Installed the Vista 64 Driver (downloaded from website) and shows successful installation.  Prolific driver shows working properly in Device manager under ports (set to Com4), but when I run my navigation software it is unable to detect the reciever, keeps telling me to plug it in. I'm using iGuidance 2009.

I just recieved this reciever and software this weekend and didn't realize people were having this problem till I checked on this website for help.  I am willing to help with any other information you may need, but I would also like to know a couple things:

1.  How long do you estimate a fix will be posted

2.  If no fix is posted in a reasonable time frame, will GlobalSat provide me a complete refund and return shipping.


OS Name   Microsoft® Windows Vista™ Home Premium
Version   6.0.6002 Service Pack 2 Build 6002
Other OS Description    Not Available
OS Manufacturer   Microsoft Corporation
System Name   HPNOTEBOOKDV5
System Manufacturer   Hewlett-Packard
System Model   HP Pavilion dv5 Notebook PC
System Type   x64-based PC
Processor   Intel(R) Core(TM)2 Duo CPU     P7350  @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date   Hewlett-Packard F.16, 5/6/2009
SMBIOS Version   2.4
Windows Directory   C:\Windows
System Directory   C:\Windows\system32
Boot Device   \Device\HarddiskVolume1
Locale   United States
Hardware Abstraction Layer   Version = "6.0.6002.18005"
User Name   HPNoteBookDV5\Cesar Correa
Time Zone   Eastern Daylight Time
Installed Physical Memory (RAM)   4.00 GB
Total Physical Memory   3.90 GB
Available Physical Memory   2.43 GB
Total Virtual Memory   8.00 GB
Available Virtual Memory   6.25 GB
Page File Space   4.20 GB
Page File   C:\pagefile.sys

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Cesar

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Problem solved, at least for me.  Let me explain what happened.  Before buying my new notebook, I was using an older HP notebook with WinXP,  iGuidance 3.0 gps software and a bluetooth gps reciever BT-338.  When ever I opened up my iGuidance 3.0 sometimes I would have to go to the drop down "tools" menu, click on GPS options and pick the com port my reciever was on, which is Port 11.  No problems.

On my new HP notebook with Vista 64, I installed iGuidance 2009 and using a USB gps reciever BU-353.  As I stated in my previous post, the driver for the reciever installed fine but the software would not find it.  iGuidance 2009 drop down "tools" menu only shows auto detect on GPS options (does not have com port option), so the software for some reason would not locate the reciever.  After playing around with iGuidance for a while, I found that the bottom left blue "menu" button has a settings area that now has the options for your gps reciever to set the baud rate and port.  So I Set it for Port 4 and 4800 baud and life is now good.  System runs perfect.

Well I don't know if this will help anyone, but if some of you are having the problem of detection, you'll have to see if the software you are using allows to to specifically assign your port.  Good Luck everyone.

Just as a final note, I also tried my BT-338 bluetooth reciever and would not auto detect with any software, but once I assigned it through iGuidance it worked fine.
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unused nickname

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Hi,

My BU-353 works well and reliable under Windows XP 32 for about two years.

Now I migrated my CarPC setup to Vista 64. No success yet. See below:

Mainboard Asrock ALiveNF7G-FullHD R3.0
CPU AMD Athlon 64 x2 4850e
2 GB RAM
The BU-353 is hooked up via a 7-port powerd hub by Trust.

Two different programs TTQV4 and Igo_PC say that they can find a GPS receiver. Both programs say that no coordinates are received.

Here is an excerpt of NMEA data that I logged:
17.09.2009 18:11:13          10           opening COM5 ...
17.09.2009 18:11:13          998          $GPGGA,023648.458,,,,,0,00,,,M,0.0,M,,0000*54
17.09.2009 18:11:13          998          $GPGSA,A,1,,,,,,,,,,,,,,,*1E
17.09.2009 18:11:13          998          $GPGSV,3,1,12,13,68,046,,25,67,100,,07,59,157,,04,47,228,*76
17.09.2009 18:11:14          998          $GPGSV,3,2,12,02,44,279,,23,28,067,,08,27,189,,05,18,301,*7C
17.09.2009 18:11:14          998          $GPGSV,3,3,12,10,16,300,,16,11,040,,20,08,122,,29,01,340,*7A
17.09.2009 18:11:14          998          $GPRMC,023648.458,V,,,,,,,170909,,*2B
17.09.2009 18:11:14          998          $GPGGA,023649.455,,,,,0,00,,,M,0.0,M,,0000*58
17.09.2009 18:11:14          998          $GPGSA,A,1,,,,,,,,,,,,,,,*1E
17.09.2009 18:11:14          998          $GPRMC,023649.455,V,,,,,,,170909,,*27

The GPRMC strings include V for void and along with it no coordinates are sent.

The BU-353 shows correctly as a Prolific COM port emulator in the device manager. I set the baud rate to 4800 as usual. I tried without FIFO enabled and disabled to no avail.

The reception of the BU-353 was good under Windows XP so I can't imagine it has no reception now.

Please help.

Thanks for reading
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rhsutwg

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Hello all,

Thank you for using our BU-353. & I have forwarded your message to our engineers; however, there is still no luck so far to provide an universally working driver for Vista 64 systems. Due to Vista fundamentally imperfect design, it restrict us to develop a cure-all. We are sorry about it & thanks again.

Best Regards,
Rach 
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unused nickname

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I installed a driver from the Prolific site. I'm not exactly sure which one but I think it was the universal GPS driver.

http://www.prolific.com.tw/eng/downloads.asp?ID=31

The BU-353 works now under Vista 64, but I don't know yet if it's reliable.
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unused nickname

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Also, I discovered that my CarPC interferes with GPS reception. This explains why I got NMEA strings with void positions. Therefore, I think most of my problems were not driver related.
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jmcannonball

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Only problem I am having is GPSInfo does not recognize the com4 that is assigned to the GPS. I am running SeaClear II software and it recognized the GPS when I configured it for COM4.
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