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Author Topic: Problems with GH-615 using USB in Vista  (Read 7408 times)

spatialguy

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Re: Problems with GH-615 using USB in Vista
« Reply #15 on: August 28, 2009, 03:01:24 pm »

I am sending you four pictures.  There is really no way to incorrectly insert the plug if you pay attention to the ridge and grove on the plug and jack, and if you also line up the arrows which are on the body of the plug and the body of the device.

The plug has an alignment grove which is lined up with the axis of the cable

The plug has an alignment arrow which is 90 degrees to the cable and grove

The device has an alignment ridge which fits with the groove on the plug.  This grove is at 3 o'clock (the right side of the jack)

The device has an alignment arrow which is at 6 o'clock (the bottom of the jack)

when inserted, the cable is at right angles to the axis of the device, at 3 o'clock.

Please see the four images which I have sent by email.

The device has
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TWG_TECH8

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Re: Problems with GH-615 using USB in Vista
« Reply #16 on: August 28, 2009, 10:05:02 pm »

Hello Spatialguy

I have got the email and understood why does the different what we are talking about.
Yours is the TYPE I GH-615 and I am talking on TYPE II GH-615. Anyway, I think perhaps
the cable was damaged regarding the photo.
You may contact our US branch about this.

Sincerely,

Geoffrey  :)

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